Searched almost everywhere found nothing till I saw your comment. Thanks a lot! This should honestly be top comment. After updating to android 10 my Google play store has been crashing after 5 seconds max every time I opened it. Tired the basic methods clear cache and what not but nothing helped up until now. Thank you so so much for solving my problem now I can finally update my apps after 2 months. I had this problem and trying to solve it using the suggestions you and other sites offered only succeeded in driving me crazy.
I finally figured out the solution on my own. My phone came pre-loaded with a bunch of junk apps I didn't want but couldn't be uninstalled. They were taking up a huge amount of internal storage space, and I soon ran out of room for apps I really needed. So I purchased an external memory chip and installed it with the setting that it would be treated as permanent internal memory.
However, I soon found that many apps will not install to "external" memory despite the setting. To get them to use the memory card, I had to turn on Developer Options and scroll way down to the option Force Apps to Write to External Memory and check yes. Everything worked great until updates started arriving, and the problem in this thread arose.
Because I normally keep Developer Options turned off my banking app and password manager do not like to run with it on , some most app updates apparently cannot find the app they're trying to update if it resides in External Storage. To get those updates to successfully download and install, all I have to do is, prior to beginning the update, go into Settings and enable Developer Options and check the Force Apps to Write to External Memory option.
After I started doing that, the Play Store updates worked normally. After they finish, I go back into Settings and disable Developer Options again. It works for me, and now I'm not having any problems with updates. Can someone call me please trying to figure out what wrong with the card just bought it and scratch it and said already been used. What do you do if someone some how in stalled the same apps I have and some how controling my phone not like taking over more like someone watching me like some almost all this app I can't uninstall I can't stop them and they have a lot of permission and always killing my battery what can I do with out a computer is there anyone smart enough to help me fix this not meaning your not if you don't know more like I have no idk how and who or what but I know my phone has clone apps in it that I cannot uninstall I have two of everything when I look into my apps please I'm begging for help is there any way anyone can help me.
You obviously don't have the issues mentioned in this article I tried everything and nothing worked. Then I removed my Google account but now I can't add a new Google account. It's says "experiencing trouble communicating with Google" and try again etc or something like that I will save data pictures etc and perform a reset. What do I do when all it says is "Error retrieving information from server"? Please click here if you are not redirected within a few seconds. Mobility News E-Bikes.
How to pinpoint the problem First of all, you'll want to make sure the problem is on your end and not a wider problem with Google. Please note: We have separate articles for when you're getting a specific Google Play Store error code or a "Google Play authentication is required" error To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance.
Check your Internet connection It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. Check your date and time settings Google periodically checks your smartphone's date and time for the Play Store.
Install the latest version of Google Play Store It's silly, but sometimes a Google Play Store update is available but won't automatically download until days after being released.
Make sure you have the latest version of Google Play Store. You should then go into your Apps or Application manager; it depends on your device. On stock Android, you will need to tap on See all apps. You will now see a list of apps installed on the phone. Scroll down until you see Google Play Store and tap on it.
You will now see a screen that says App Info. Here, tap on the option that says Storage and cache. Tap on the option that says Clear cache. Go back and check if this resolves the issue.
If it doesn't, repeat the same procedure - but in the end, tap on the option that says Clear storage instead. Open Settings and go to Apps. Tap on See all apps. Scroll down until you see Google Play Services and tap on it. Firstly, you need to make sure your Google Play Store is up-to-date. Here's how you can do this. Go into the Google Play Store app and tap on your profile picture on the top right corner.
Tap on Settings and then tap General. Tap on the option that says Auto-update apps and make sure the option Do not auto-update apps isn't selected. To do this, remove your account, then add it again. Removing your Google account then re-adding it could help. Check your disabled apps Many apps need other apps in order to function properly. Enable your disabled apps. In case you have installed a third-party app for VPN.
You will need to disable that separately. Make sure the VPN option is disabled. Disabling the Android Download Manager wreaks havoc on your system. Go for the drastic solution Now, we're getting to some more technical solutions that need to be done with care, so make sure you've tried the above methods first. Delete the file "hosts. Uninstall updates on Google Play Generally, when you have a problem with an app, you can just uninstall it and then reinstall it.
Open Settings , tap on Apps. Tap on See all apps and scroll down to Google Play Store. Tap to open it and then tap on the three dots on the top right corner to reveal Uninstall updates. Tap Uninstall updates and check if the issue is resolved. Perform a factory data reset on your smartphone If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset.
Here's how you can factory reset a phone running stock Android. Open Settings. Scroll down and tap on System. Tap on Reset options and then tap on Erase all data factory reset. A factory reset is usually the last option. Make sure you back up all your data before doing this! Liked this article? If downloading resumes as normal, your home or office network is to blame. Restart your modem and if all else fails, call your Internet service provider.
Check your storage and SD card. Free up some space by uninstalling unused apps or deleting old photos and videos you have backed up elsewhere. Attempt your download once again. Download apps through your browser instead You can try circumventing the download pending problem by getting your apps via your mobile or PC browser.
Clear Google Play app cache and data. Head to Settings , then Apps. Locate the Google Play Store and tap it. Underneath the Disable, Uninstall updates, and Force stop buttons, you will see App notifications and other options. Tap on Storage. Make sure Google Play is closed, and then hit the Clear Cache button. Check for system updates Are your downloads still stubbornly pending?
Change your Google account One of the other methods that might help you avoid the download pending error is removing or switching the Google account associated with the Play Store.
Tap it. Find your Google account on the list. Tap it and select Remove account. Restart your device. You should see an Add account option. Tap it and re-add your old account or add a new one. Reattempt your download. Uninstall and reinstall Play Store updates If you are at the end of your rope and nothing seems to help, a more drastic step might be in order. Don't factory reset your phone if you haven't tried uninstalling Google Play updates.
How To. Google Play Store. To get the file, you need to download it via a computer at first. The detailed steps are:. Just tap in its name and add a word "apk" in the searching bar.
Not all the smartphone devices are coming with the same features and specs. Hence, if your device does not have any unique features, some Apps are automatically incompatible with the device. To get rid of this problem, you need to purchase a device which has some unique features. If all the settings on your phone is working well and the application that you want to download is compatible with your phone but you still cannot download it from the Play Store, then the store might be buggy.
And here, to settle this error, you have three options:. Then tap on the options Clear cache and Clear data. Then re-enable it and attempt to download the wanted App again. How to Uninstall Google Play Service? Hold down the Power button of your device and switch it off. And then you need to long press the Power button again to restart it. This can solve temporary issues on your phone. This issue may be caused by: Cause 1. The Storage Space is Insufficient Cause 2. Connecting to A Poor Network Cause 3.
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